Coalesce is an Irish creative collaborative group of photographers and videographers who work together on tenders or projects, while also giving them the freedom to work on developing their own businesses. We all work remotely so our entire system allows everyone in the group to communicate in live time and access documents remotely as needed. We have two client bases; our clients who book photography and video shoots with us and our business partners who cover these events.
To keep the group cohesive we operate under an ISO9001:2015 system. This quality management system defines how we co-ordinate our teams and
also maintain clear lines of communication with our clients. Using this system we organise booking and project management, costing, communications, supply of imagery and ensure the quality of the service the client receives is of a consistently high standard.
Coalesce needs a strong leader to look after our booking management operations and to liaise with clients before and after events. We want to ensure the client receives the best possible service throughout the entire process from booking and pre-production through to invoicing. The Coalesce Operations Support Executive will work with the Coalesce team in the smooth running and operation of the company booking management system while maintaining engaging and positive communications with clients.
Working from home, they are a key support to the Managing Director in helping to create a productive and effective collaboration with the broader team and to ensure clients are given the highest standards of service.
The Operations Support Executive is responsible for ensuring all client and contractor information is processed, bookings are made and notified in accordance to the established procedures and client requests are fulfilled.
Computer or IT
or related qualification
Fluency in English language – Advanced level – written and verbal.
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